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Privacy Policy

Last updated: 08 April 2025

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1 — Who We Are

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We are DimzDigital L.L.C-FZ (“DimzDigital”, “we”, “our”), a digital-transformation agency registered in Dubai’s Meydan Free Zone.

Registered Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

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2 — Data We Collect & How We Use It

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2.1 Data you provide

  • Contact details (name, company, e-mail) — to respond to enquiries and book calls.

  • Project information — for proposals and service delivery.

  • Billing details — to issue invoices and meet tax obligations.

 

2.2 Data may be collected automatically

  • Device & log data (IP, browser, referrer).

  • Usage analytics via Google Analytics 4 and similar tools.

  • Cookie IDs & pixels (see § 6).

 

2.3 Purposes of processing

  • Service delivery & improvement

  • Lead management & analytics

  • Security, fraud prevention & legal compliance

  • Marketing e-mails and remarketing (with your consent)

 

3 — Legal Bases (GDPR)

 

When EU personal data is involved, we rely on contract, legitimate interest, consent, and legal obligation as appropriate.

 

4 — Sharing & Disclosure

 

We do not sell personal data. We may share it only with trusted service providers (e.g., Google, Stripe, HubSpot) under data-processing agreements, or with authorities where required by law.

 

5 — Storage & Security

 

Data is stored on secure servers in the EU and US, protected by encryption at rest and in transit. We retain personal data only as long as necessary to fulfill the purposes described above or to comply with legal requirements, in accordance with applicable data protection laws.

 

6 — Cookies & Tracking

 

We may use:

  • Essential cookies — site security and core functions.

  • Analytics cookies — to understand traffic and performance.

  • Marketing pixels — such as the LinkedIn Insight Tag.

 

Non-essential cookies load only after you opt in via our banner or adjust browser settings.

 

7 — International Transfers

 

When personal data moves outside the EEA, we apply Standard Contractual Clauses (SCCs) or equivalent safeguards.

 

8 — Your Rights

 

Where applicable, you may access, correct, delete, restrict, object, port, or withdraw consent. Contact us via our contact form; we will respond within 30 days.

 

9 — Updates

 

We may revise this notice. The latest version is always on this page; material changes will be announced by e-mail or site banner.

 

10 — Contact

 

If you have any questions about this policy or your data, please contact us via our contact form.

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